Frequently Asked Questions
- FOOD Services If I can’t be without a water activity meter but need to send my meter in for service, what are my options?
We offer calibrated loaner instruments as a service option so that you will not be without an instrument while yours is being serviced. If you need a loaner instrument, please contact our Support department.
- FOOD Services How frequently should my instrument be sent in for service?
We recommend that instruments come in once per year for annual service and calibration. This is required if you must have a certificate on file showing instrument calibration. If the instrument is used heavily and in harsh environments, more frequent service may be needed.